Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Galley

Nicole Galley

October 29, 2024

4  out of  5
rating by Nicole Galley
"Doing this more to see if anyone else is having this issue, I have had a great experience with Charlotte, but I haven't been able to get in contact with anyone from the office for 2 months now, anyone else in the same boat or know what's going on??"
Profile photo of julie tomao

julie tomao

April 9, 2024

5  out of  5
rating by julie tomao
"Charlotte and Ann were available and helpful for any questions or concerns I had. I’ve been with Statefarm always. I would recommend them for sure!"
Profile photo of April Ewing

April Ewing

April 5, 2024

5  out of  5
rating by April Ewing
"This office is the best! Charlotte’s team is always super helpful with any questions or assistance I need. I always have a wonderful experience with everyone there."
Profile photo of Delores Brown

Delores Brown

April 2, 2024

5  out of  5
rating by Delores Brown
"Our State Farm Insurance agent, Charlotte Beardmore, is dependable and reliable. Our request for service is ALWAYS greeted with a friendly posture of assurance and care. A business relationship that has touched the lives of 2+ generations in our family. Thank you for taking care of us and for making us feel that our needs are always important!"
Profile photo of William Herrenbruck

William Herrenbruck

April 2, 2024

5  out of  5
rating by William Herrenbruck
"My car insurance was due, and I did not yet receive a bill. I received an email, that stated that my insurance was due in 5 days. I went to my online account, and it showed that no payment was due. I called my State Farm agent and spoke to Ann Freeman. She was able to take the payment over the phone and email my proof of insurance. Thank you Ann, for your assistance. I hope corporate can figure it out!"
Profile photo of Deb Kottwitz

Deb Kottwitz

April 2, 2024

5  out of  5
rating by Deb Kottwitz
"Excellent customer service."
Profile photo of Anthony Goodson

Anthony Goodson

April 2, 2024

5  out of  5
rating by Anthony Goodson
"Always fast and friendly service! Don't want to go anywhere else!"
Profile photo of Frank Beals

Frank Beals

March 29, 2024

5  out of  5
rating by Frank Beals
"Great State Farm Agent, we’ve been with Charlotte’s insurance agency for home, auto and whole life insurance since Aug 1988 on return to states from overseas assignment in Japan. We had our previous State Farm agent’s proof of insurance card from California I982-1984 making it much easier to obtain insurance on return to stateside. Very personalized service, highest honesty and integrity we’ve found with insurance agents and firms."
Profile photo of Gary Denniston

Gary Denniston

March 27, 2024

5  out of  5
rating by Gary Denniston
"Charlotte and her team are excellent to work with and have always been very responsive to help me or answer questions."
Profile photo of Jim Wood

Jim Wood

February 10, 2024

5  out of  5
rating by Jim Wood
"I have been with Charlotte over 25 years. She has provided great service and annually conducts a personal review of what can be improved depending on the situation at that time. Her staff is great to talk to. When leaving a message, Charlotte or her staff will return calls normally on the same day. I would recommend checking out her office in Bellevue and talking with Charlotte if possible. Charlotte will go to bat for the client against the corporate offices and normally wins."
We responded:
"Jim, You are our favorite Jim Wood we've ever had the pleasure to do business with! We are establishing a JIM WOOD day in our office. We are waiting to see if Jake and Arnold can show up. :) "
Profile photo of sharon weiss

sharon weiss

February 1, 2024

5  out of  5
rating by sharon weiss
"They are always friendly and willing to help"
We responded:
"Thank you Sharon. You are part of our State Farm family!"
Profile photo of Amanda White

Amanda White

February 1, 2024

5  out of  5
rating by Amanda White
"I have nothing but a positive experience in working with Charlotte and Ann!"
We responded:
"Amanda, thank you! Ann and I enjoy working with you! "
Profile photo of connie netzel

connie netzel

January 29, 2024

5  out of  5
rating by connie netzel
"Charlotte is always willing to help with questions. When we had to replace our roof (not an insurance event), she recommended a great roofer! Like a good neighbor!"
We responded:
"Thank you Connie! Always enjoy working with you and Ted!"
Profile photo of Denise

Denise

January 26, 2024

5  out of  5
rating by Denise
"I am grateful for the ease of working through claim after a stressful collision. Professional caring staff, with a sense of urgency. Thank you!"
We responded:
"Denise, We are honored to be the people that are there when you need us. Thank you so much for being part of our State Farm family. "
Profile photo of Teresa Engberg

Teresa Engberg

January 23, 2024

5  out of  5
rating by Teresa Engberg
"This is the Best insurance agent ever! She goes out of her way to ensure you are taken care of. When others drop the ball Charlotte is there. I switched insurance agents when I moved to another state - When I came back to Nebraska I looked up Charlotte again As I knew, I couldn’t beat the service she provides anywhere else. She’s always treated my parents awesome too. And if you ever have an issue because a claim didn’t get processed right at the upper level Charlotte will be right there to bat for you and help you get it straightened out."
We responded:
"Teresa, Thanks for coming back to me when you moved back! I'm part of your family, and you're part of mine. "
Profile photo of Brad Mears

Brad Mears

January 22, 2024

5  out of  5
rating by Brad Mears
"Always helpful and easy to work with!"
We responded:
"Brad, We appreciate you! Thank you for choosing us to be there for you!"
Profile photo of Lori Myhr

Lori Myhr

January 18, 2024

5  out of  5
rating by Lori Myhr
"I've been working with Charlotte and her staff for several years. She is very knowledgeable and responsive to questions. I've been very happy with my experience with Charlotte and State Farm."
We responded:
"Lori, we love you! (OK, she's my niece.) :) "
Profile photo of Bru Ski

Bru Ski

January 6, 2024

5  out of  5
rating by Bru Ski
"Friendly service."
Profile photo of clarence barker

clarence barker

August 20, 2023

5  out of  5
rating by clarence barker
"What a wonderfull group of people to work with and having work for you when there is a problem, these people actually care deeply about there customers. I highly recommend them for anyone that needs insurance."
Profile photo of Angie Netzel

Angie Netzel

May 18, 2023

5  out of  5
rating by Angie Netzel
"I don’t know anything about insurance, and I love that I can trust Charlotte to help me make the right decisions. She’s a great agent."
We responded:
"Thanks so much Angie! We love being your insurance guide!"
Profile photo of Susan Meyer

Susan Meyer

November 3, 2022

5  out of  5
rating by Susan Meyer
"Friendly and very helpful"
Profile photo of Steve Derry

Steve Derry

September 1, 2021

5  out of  5
rating by Steve Derry
"Great agent!"
Profile photo of Melody Peters

Melody Peters

March 4, 2021

5  out of  5
rating by Melody Peters
"So helpful. Immediately responsive to help requests. Been with the same agent for 25 yrs"
Profile photo of Eddie Poarch

Eddie Poarch

September 21, 2020

5  out of  5
rating by Eddie Poarch
"Always helpful, can count on her to find the answers for our family's needs. Been a client for over 30 years. They treat us like family."
Profile photo of L Allen

L Allen

July 7, 2020

5  out of  5
rating by L Allen
"Great agent"